Expert Tech Support for Nashville's Senior Living Residents
We fix WiFi, TVs, phones, and computers, with patient, plain-English help every step of the way. We show up when we say we will.
We only work with residents of senior living communities.
How It Works
Getting help is simple. Here's what to expect.
Call or text us
Reach out by phone or text to tell us what you need.
We arrive at your door
We schedule a time that works for you. No waiting around all day.
We fix it together
No tech jargon, no rush. We explain everything in plain language.
Quick check-in before we leave
We make sure you feel completely comfortable before heading out.
Our Services
Tech support is our core business. It's why most people call us. We also handle light tasks around the home while we're there.
Tech Support
- WiFi setup & troubleshooting
- Printers, scanners & new device setup
- TVs, streaming & remotes
- Smartphones, tablets & computers
- Email, photos & video calls with family
- Smart speakers & voice assistants (Alexa, Google)
Light Home Help
While we're there, no extra trip needed
- Moving furniture & rearranging items
- Changing light bulbs & batteries
- Assembling patio & indoor furniture
- Breaking down boxes & light tidying
- Other small tasks that come up
Before we head out, we check that everything's working and that you're comfortable with it. Families tell us that's the part they appreciate most.
See our simple, transparent pricing or learn how we help families.
Simple, Transparent Pricing
For one-time visits, see everything we help with. No surprises.
for the first hour
- Most visits done in 1–2 hours
- No hidden fees or surprise charges
- Satisfaction guaranteed
- Same-day availability when possible
We accept cash, check, Venmo, or Zelle for your convenience.
Prefer regular visits? See our Honey Do Plans for members.
Honey Do Plans
Regular visits to keep the tech working and catch small problems early. After each one, we text a short recap to family so everyone knows what got done.
Quarterly Check-In
- One visit every three months
- Tech support and light home help, whatever's come up
- A recap to family after each visit
- Priority scheduling over non-members
- Extra time just $90/hr for members
Monthly Check-In
- One visit every month, up to an hour
- Tech support and light home help
- A recap to family after every visit
- Priority scheduling plus our best rate on extra visits
- Extra time just $80/hr, our best rate
Bimonthly Check-In
- One visit every other month (six a year)
- Tech support and light home help
- A recap to family after each visit
- Priority scheduling plus a discount on extra visits
- Extra time just $85/hr for members
Every Honey Do Plan is based on an actual visit. You're only billed for time we're there. Not sure which one fits? Give us a call and we'll help you pick.
Ask About Honey Do PlansWorried about Mom or Dad's tech from out of state? We've got it.
When you live far away, a “the WiFi isn't working” call is hard to handle over the phone. Your parent can call us instead, and we'll text you a quick recap after each visit so you know what got done. A lot of our clients come to us through their adult kids.
Trusted local presence
Background-checked, insured, and rooted in the community.
Clear communication
Plain English with your parent, clear summaries with you.
Giftable
Pay for a visit, a bundle, or a future membership on your parent's behalf.
Turn Tech Frustration Into a Community Amenity
Senior living communities are all we work with. We offer on-site visits and group tech workshops, always with the same person, so residents and staff know exactly who to call.
A selling point on tour
Families shopping communities want to know residents have reliable tech backup. On-site tech support is an amenity you can point to, and one your competitors likely can't.
Fills the gap your IT vendor leaves
Your IT handles the building's infrastructure. We handle the personal stuff: phones, tablets, streaming, video calls with family. Different work, different relationship.
Fewer calls to the front desk
Residents have a direct line for tech help. Staff spends less time troubleshooting and more time on what they are actually there for.
The same face, every visit
We work in your community regularly, so residents know us by name. That consistency builds trust fast and makes every visit smoother.
josh@thehoneydocrew.com or call 615-802-6486
Why Families Trust Honey Do Crew
We Show Up On Time
No more waiting around. We respect your schedule and your home.
Plain-English Tech Help
No jargon. We explain every fix in plain words, stay until it makes sense, and never make you feel rushed.
Local & Familiar
We work in your community regularly, so you'll see the same friendly face.
Common Questions
Answers to what people ask most before booking.
Tell Us What You Need
Fill this out before booking and Josh will arrive knowing exactly what to bring and what to expect.
Tech trouble? Let's get it sorted.
WiFi down, TV acting up, phone giving you grief? Call, text, or book online. We'll come by and fix it in plain language.
Send us a quick question. We'll get back to you the same day.
Prefer to call?
Call or text us: 615-802-6486