Expert Tech Support for Nashville's Senior Living Residents
We fix WiFi, TVs, phones, and computers, with patient, plain-English help every step of the way. We show up when we say we will.
Serving The Crestmoor at Green Hills and nearby communities.
Prefer to talk? Call or text and Josh will answer or call you back the same day.
How It Works
Getting help is simple. Here's what to expect.
Call or text us
Reach out by phone or text to tell us what you need.
We arrive at your door
We schedule a time that works for you. No waiting around all day.
We fix it together
No tech jargon, no rush. We explain everything in plain language.
Quick check-in before we leave
We make sure you feel completely comfortable before heading out.
What We Do
Tech support is the reason most people call us. While we are there, we take care of the small tasks around the home that pile up too.
Tech Support
- WiFi and internet troubleshooting
- Smartphones, tablets, and computers
- TVs, streaming, and remotes
- Printers, scanners, and new device setup
- Email, photos, and video calls with family
- Smart speakers, doorbells, and thermostats
- Setting up a new device and moving everything over from the old one
Light Home Help
While we're already there, no extra trip needed
- Light bulbs, inside and out of reach
- Smoke detector and remote batteries
- Air filter changes
- Small furniture assembly
- Moving or rearranging something too heavy to handle alone
On every plan visit we check your smoke detector, swap any bulbs that are out, change your filter if it's due, and take care of whatever small things are on your list. You never need to save them up or feel bad about asking.
We don't do electrical, plumbing, or structural work, and nothing above a step stool. If it's a bigger job, we'll tell you who to call.
Honey Do Plans
Two ways to pay for the same visit.
Members pay $90 an hour. Everyone else pays $150 for the first hour. Most of our clients call us six to eight times a year.
Quarterly Plan
Billed on the 1st of every third month.
Member Rate
$90/hour on any additional visit
Non-members pay $150 for the first hour
- One visit every three months
- Up to one hour per included visit
- Tech support and light home help
- Priority scheduling
Your family gets a text recap after every visit.
Start This PlanMonthly Plan
Billed on the 1st of every month.
Member Rate
$80/hour on any additional visit
Non-members pay $150 for the first hour
- One visit every month
- Up to one hour per included visit
- Tech support and light home help
- Priority scheduling
Your family gets a text recap after every visit.
Start This PlanBimonthly Plan
Billed on the 1st of every second month.
Member Rate
$85/hour on any additional visit
Non-members pay $150 for the first hour
- One visit every other month
- Up to one hour per included visit
- Tech support and light home help
- Priority scheduling
Your family gets a text recap after every visit.
Start This PlanCompare Your Options
| One-Time | Quarterly | Monthly | Bimonthly | |
|---|---|---|---|---|
| Visit frequency | As needed | Every 3 months | Every month | Every 2 months |
| Visits included per year | Pay per visit | 4 visits | 12 visits | 6 visits |
| Rate for extra visits | $150/hr | $90/hr | $80/hr | $85/hr |
| Priority scheduling | No | Yes | Yes | Yes |
| Family text recap | No | Yes | Yes | Yes |
| Base cost per year | $150/visit | $520/yr | $1,320/yr | $690/yr |
Plans include one covered visit per period. Extra visits or time over one hour billed at the member rate.
See What You Would Save
How many times a year do you think you'd call us?
One-Time
$900
$150/visit
Quarterly
$700
$130/quarter
Bimonthly
$690
$115/2 months
Monthly
$1,320
$110/month
At 6 visits, the best plan saves you $210 compared to one-time pricing.
One-Time Visit Pricing
No membership required. Book once, pay once, no commitment.
for the first hour
- Most visits done in 1 to 2 hours
- No hidden fees or surprise charges
- If it isn't working when we leave, we come back at no charge
- Same-day availability when possible
No payment required to book. We'll confirm by phone or text, usually the same day.
We accept cash, check, credit card, debit card, Venmo, or Zelle.
Call us regularly? See our Honey Do Plans and save $60 or more per visit.
Just moved in? Let's get everything working.
Movers bring the boxes and set the furniture. We handle everything with a screen, a plug, or a password. One visit, and the apartment actually works.
Connected From Day One
WiFi set up and tested in every room, so nothing drops out in the bedroom.
Your TV, The Way It Was
Streaming apps, channels, and remotes working the way they did at the old house.
Everything Moved Over
Phone, tablet, computer, printer. Logged back in, contacts intact, photos where you can find them.
Placed and Put Away
Small furniture assembly and boxes hauled out of the way so the apartment actually feels like home.
A Safety Pass Through the Apartment
Smoke detector tested, batteries fresh, bulbs replaced, filter changed, nightlights where they help.
Family Kept in the Loop
Photos and a written recap texted to whoever booked the visit, the same day.
“The first two weeks are the hardest. Everything is in a new place, nothing is plugged in, and the TV won't turn on. We take that entire week off your plate.”
Live out of state? Many adult children book this before their parent arrives, so day one is a good one.
Still planning the move itself?
We work alongside Nashville's senior moving specialists. Tell us your timeline and we'll connect you with movers we trust and coordinate the tech and setup side, so you only have to explain things once.
Ask about move coordination40+
Clients served
80+
Jobs completed
7 in 10
Clients call us again
What People Are Saying
Real feedback from Nashville residents and their families.
“You are a lifesaver.”
A client
The Crestmoor at Green Hills
“Thank you for helping me get this figured out. I didn't know what I was doing.”
A client
Nashville
“Thank you so much for coming last minute.”
A client
Nashville
Worried about Mom or Dad's tech from out of state? We've got it.
When you live far away, a “the WiFi isn't working” call is hard to handle over the phone. Your parent can call us instead, and we'll text you a quick recap after each visit so you know what got done.
Many of our clients are booked by an adult child who lives out of state.
Trusted local presence
Background-checked, insured, and rooted in the community. The same person every time.
Clear communication
Plain English with your parent, a clear written recap texted to you after every visit.
Giftable
Pay for a visit, a bundle, or a full plan on your parent's behalf. We'll text you the recap.
Give a Plan as a Gift
Buying peace of mind for your mom or dad is one of the easiest gifts you'll ever give. Pay for a visit or a full plan on their behalf, and we'll text you after every visit.
Give a Plan as a GiftTurn Tech Frustration Into a Community Amenity
Senior living communities are all we work with. We offer on-site visits and group tech workshops, always with the same person, so residents and staff know exactly who to call.
A selling point on tour
Families shopping communities want to know residents have reliable tech backup. On-site tech support is an amenity you can point to, and one your competitors likely can't.
Fills the gap your IT vendor leaves
Your IT handles the building's infrastructure. We handle the personal stuff: phones, tablets, streaming, video calls with family. Different work, different relationship.
Fewer calls to the front desk
Residents have a direct line for tech help. Staff spends less time troubleshooting and more time on what they are actually there for.
The same face, every visit
We work in your community regularly, so residents know us by name. That consistency builds trust fast and makes every visit smoother.
josh@thehoneydocrew.com or call 615-802-6486
Why Families Trust Honey Do Crew
We Show Up On Time
No more waiting around. We respect your schedule and your home.
Plain-English Tech Help
No jargon. We explain every fix in plain words, stay until it makes sense, and never make you feel rushed.
Local & Familiar
We work in your community regularly, so you'll see the same friendly face.
Common Questions
Answers to what people ask most before booking.
Tell Us What You Need
Fill this out before booking and Josh will arrive knowing exactly what to bring and what to expect.
Tech trouble? Let's get it sorted.
WiFi down, TV acting up, phone giving you grief? Call, text, or book online. We'll come by and fix it in plain language.
Send us a quick question. We'll get back to you the same day.
Prefer to call?
Call or text us: 615-802-6486